SHERATON BOSTON HOTEL, Boston – A Smart Stay in the City
About the Hotel
Rooms with Views
The Sheraton Boston Hotel offers spacious rooms with dark-wood headboards and white-on-white laurel embroidered duvets. Each room includes a 55-inch flat-screen TV, high-speed Wi-Fi, and a tea and coffee maker. Rooms on higher floors provide views of the Charles River or the Blue Hills. Club Level Guest Rooms in the North Tower include free Wi-Fi and access to the Club Lounge with Back Bay views.
Dining On-Site
MARKET, located in the lobby, serves grab-and-go options from 6:00 AM to 10:00 PM. SideBar offers a casual American menu with dishes like mushroom and shrimp flatbread and mahi mahi tacos, along with New England-sourced beers. Apropos serves breakfast made in an open kitchen, including Greek yogurt parfait with chocolate quinoa granola and honey-drizzled berries.
Leisure & Wellness
The hotel features a 5,000-square-foot spa, Green Tangerine, offering full-service treatments. A heated indoor-outdoor saline pool with a retractable roof is open from 5:00 AM to 11:00 PM. The 24-hour fitness center includes Peloton bikes and Technogym equipment. The Prudential Center's shops and Eataly are accessible via a second-floor corridor.
Prime Back Bay Location
The Sheraton Boston Hotel is connected to the Prudential Center and a five-minute indoor walk from Back Bay Station. Fenway Park, Newbury Street, and the Boston Public Library are within 1.5 km. Logan International Airport is 6.4 km away, with easy access via the Green Line (Prudential MBTA Station).
Services & Accessibility
Daily housekeeping, a FedEx Business Center, and Hertz car rental are available. The Club Lounge offers Back Bay views. Accessible features include roll-in showers, TTY/TTD compatibility, and lowered electrical outlets. Pets under 40 lbs are welcome. The concierge provides recommendations for dining and attractions.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Internet access
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Locker room
- Lift
- Currency exchange
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Canoeing
- Cycling
- Tennis court
- Bowling
Services
- Room service
- Car hire
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Rooftop pool
- Heated swimming pool
- Sun loungers
- Sun terrace
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- In-room computer
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
I had a mixed experience at this hotel. The rooms had an excellent view, but the price was steep for upgrading into 3 rooms instead of 1 at almost its lowest setting. The service was severely impacted by the strikers' absence, from the front desk to the cleaning staff, and I felt overwhelmed with the work volume. The hotel's location in the Back Bay area of Boston was a vibrant hub connected to the Prudential Centre, but the experience was marred by awful communication due to no calls or texts going through. The dining experience was subpar, even though the staff from valet to reception were friendly. Despite the challenges, the hotel offered amenities like room service and car hire, reflecting a mix of positives and negatives.
The hotel's location is fabulous, right in the heart of everything and connected. The rooms are comfortable with good space and have convenient living room furniture. The service could be better as there were instances of rudeness and lack of customer care. The dining experience is on the expensive side, but the continental dishes are nice. The location is excellent, with easy access to public transit and shopping centers.
The hotel room was a bit of a mixed bag for us. On one hand, it managed to accommodate our family comfortably with a separate bedroom from the living space, but the view outside was disappointing, as it looked out onto a wall.
The hotel is ideally located, just moments away from major attractions like the Prudential Center and Newbury Street, offering convenience and a vibrant atmosphere. While the rooms could benefit from some cosmetic improvements, the friendly staff and top-notch service make up for it. The dining experience, although decent, may not match expectations in terms of variety and cost-effectiveness.
The hotel is centrally located near Boylston Street, with easy access to shops and dining options. The room was average size but comfortable. The service was efficient and friendly, although valet parking was pricey. The location was convenient for my conference attendance, but the evacuation process was confusing. The dining experience had a few hiccups with slow service during Sunday brunch. Overall, a stay with mixed experiences.
The hotel's location is unbeatable with easy access to the Prudential Center, and it's just steps away from Newbury Street, providing a pleasant stay. The rooms could benefit from some redecorating and larger beds, despite featuring two doubles, and the elevator needed some cosmetic upkeep. The service is consistently friendly, from the housekeepers to the receptionist to the bar tenders and even the store staff inside the hotel, although some delays were noted with samples at the bar. The convenient location near Boylston Street and the easy access to the T make it a prime choice for exploring Boston. The dining options offer a nice selection of continental dishes, with some vegan options available. The facilities are adequate, though some maintenance is required, which is reflected in the value for money.
I stayed at the hotel and had a mixed experience. The rooms were spotless but tended to get hot at night despite offering beautiful views of the city and the bay. The service was exceptional, with staff being very courteous and professional. The location was convenient, with close access to shops and restaurants, but the parking fees were quite expensive. The dining options were overpriced for the quality, and the facilities were just average.
The hotel had comfortable and well-kept rooms right next to it but was super expensive for what it offered. The service was lovely, with staff like Amy and Karina being approachable and helpful. The location was convenient to the Prudential Mall but lacked enough washcloths. The dining was overpriced with poor service during Sunday brunch. The price did not align with the amenities provided.
The hotel's rooms were reasonably sized, clean, and tidy; however, they seemed a bit tired and lacked a soft chair. The initial room was dusty with a musky smell, prompting a move to another room far from the Club Lounge, leading to a disappointing start to the vacation. The Club Lounge hors d'oeuvres were repetitive, but breakfast was satisfactory despite crowded seating. The internet connectivity was weak and pre-requested amenities were not provided.
Next best alternative
Nh Collection Berlin Mitte Friedrichstrasse
Auberge Place D'Armes
Quest Newmarket Serviced Apartments
Fairmont Copley Plaza
The Avalon Hotel And Conference Center
Inn On Broadway
Quest Ponsonby Serviced Apartments
Vincci La Rabida
Travelodge Waterford
Evripides Hotel
Conrad Tokyo
Club Quarters Hotel Wacker At Michigan, Chicago